Redesigning the ERP for
the 10k+ users
As a member of a small design team, I helped redesign a crucial ERP system that is used daily throughout the retail organization.
The redesign resulted in huge improvements in operational efficiency for employees in every department.
Context
The ERP system serves as the backbone for business operations in one of Ukraine's largest retail companies, supporting everything from inventory management to financial operations. Users range from IT specialists to supermarket cashiers, each requiring specific functionalities for their daily tasks.
Goal
Transform a legacy ERP system into an accessible and efficient tool that streamlines daily operations.
Impact
- Improved employee satisfaction with internal tools
Significantly reduced new employee training time
Created foundation for efficient feature development
Timeline
Jul 2024 - Sep 2024
My Role
Product Designer
The Challenge
The existing system faced several critical issues:
Inefficient user interface causing daily frustrations
Steep learning curve for new employees
Resistance to change from stakeholders
Complex legacy technical infrastructure
Lack of understanding about design's importance
